Shipping policy
Shipping Policy
At Payyanur Gold, we aim to deliver your order safely and on time across India.
Shipping & Delivery
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We provide shipping across India.
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Orders are generally delivered within 5–7 business days from the date of dispatch.
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Orders are shipped through India Post.
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Delivery times may vary depending on your location, postal service conditions, weather, holidays, or other circumstances beyond our control.
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You will receive the available shipping or order tracking details once your order has been dispatched.
Delivery Delays
While we make every effort to ensure timely delivery, delays may occur due to circumstances beyond our control, including postal service delays, adverse weather, public holidays, or other unforeseen situations.
If your order is delayed beyond the expected delivery period, please contact us at support@payyanurgold.com and we will assist you.
Incorrect Address
Please ensure that your shipping address, phone number, and other delivery details are correct before placing your order.
Payyanur Gold may not be responsible for delays or additional delivery issues caused by an incorrect or incomplete address provided by the customer.
Damaged or Tampered Packages
Please inspect your package carefully when you receive it.
If the package appears damaged, opened, or tampered with, please record a complete unboxing video from the sealed package until the product is fully opened and contact us immediately at support@payyanurgold.com.
This unboxing video may be required to process a replacement or refund claim.
Contact Us
For any shipping or delivery-related questions, please contact:
Email: support@payyanurgold.com
Payyanur Gold